Whether it’s a Government office, a Hospital system, a school, or any organization, getting a warning and/or instructions to the impacted people can be urgent and require immediate response. The notification system is designed to reach the largest audience across the most communication channels. These channels are continually expanding to include modern modes of communication while at the same time, decreasing reliance on only one channel.
Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems. Scammers may call you directly on your phone and pretend to be representatives of a software company. They might even spoof the caller ID so that […]
Stauffer Technologies, Inc. recently installed a new Digium Switchvox Phone System at Aviation Component Solutions and JC Carter LLC in Richmond Heights Ohio. We completely replaced an earlier VOIP system that had been creating problems. This was done with no interruption in business. As Stated by Louis Buchino, CFO “Moving to a phone system recommended […]
We are happy to report that Digium has a new addition to their IP Phone product line: the High Definition touchscreen IP Phone D80. The Digium D80 phone features a large, 7-inch color HD touchscreen and a level of functionality that makes the phone ideal for day-to-day executive call handling. When you see a touchscreen phone, what is […]
Stauffer Technologies has completed training and testing for Digium Switchvox Titanium Certification. This is Digium’s highest level of training, and According to Ken Stauffer, “Stauffer Technologies is ready to tackle any configuration or maintenance issue on the latest Switchvox hardware and software”. Ken Stauffer has achieved 4 different Digium certifications in 2018, dCSP– Digium Certified […]
As VoIP phone systems grow rapidly in popularity throughout the business world, recent improvements in technology has eliminated problems people had encountered making the technology actually more reliable then previous systems. Some of these earlier problems that are now Misconceptions about Business VoIP phone systems include: The Sound Quality Isn’t Good VoIP phone systems depend […]
Few of our Clients… Serving North America Our products and services are used across the US. Below is a list of just a few of our clients that we have provided our services for over the years. American Electric Power Aviation Component Solutions B.F. Goodrich Employee Credit Union Data Basics Centerior Energy Clarity 2 […]
Stauffer Technologies, Inc has been involved with computer telephony since its inception. We have worked with Asterisk and Trixbox software based PBX since the very early versions and can provide any level of office integration support required. This powerful and dependable system can provide features previously only available in very high end systems, and now […]
History The company is owned and operated by Kendall H. Stauffer who has over thirty years experience applying technology to business processes. He recognized the incredible power of computer systems as the owner of a major electronic service center in Cleveland, Ohio. By automating record keeping, customer interaction, and inventory a small number of employees […]
Advants10 Cloud ivr system, is our hosted version of the award winning Stauffer In house Ivr. We provide this system to you as a turn key solution, freeing your staff to do their own work. Systems include state of the art speech recognition and text to speech as standard equipment, available in upwards of 16 […]
Advants10 premises based IVR system, is an extremely dependable platform developed to quickly be able to provide very high quality scalable in house IVR solutions for small and medium businesses at reasonable rates. Even though we call it a custom system, it is provided to you as a turn key solution, our staff does all the “heavy […]
Built from Lync – 100% compatible Voice recognition and text to speech Web based administration Can be stand alone auto attendant or complex ivr. Scalable from a few calls to hundreds at once! Having problems connecting SIP trunks? Use LnkServer to seamlessly bridge the gap. Can also record calls, Connect Lync to YOUR Database, […]
Stauffer Technologies, your voip experts, has completed the Switchvox Select partner certification, the highest level at this time. Achieving this milestone shows our dedication to excellence as well as in depth knowledge of the product, said company president, Kendall Stauffer. It also allows us access directly to higher level support engineers at Switchvox in the […]
Advants10 Reminder System saves valuable Staff time and reduces cost! Advants(tm) Multimodal System can call, email, fax, or text reminders, confirmation, cancellations, lab tests! Often more than 1/5 of appointments that are not reminded are no shows! Typical reminded and confirmed appointment no shows are less than 4%! Save $$$, Staff time, Reduce missed appointments […]
The Advants10 Telephone appointment scheduling system is capable of automatically scheduling appointments for multiple offices and calendars, pre qualifying the callers and instructing them on what to bring, as well as directions to the office. The caller can then use this versatile system to reschedule or cancel the appointment. The system can then remind the […]
Currently our services cover the entire USA and Canada. Here is a list of some of the cities and counties we have worked in. Asheville, NC Akron, OH Athens County, OH Baltimore, MD Boston, MA Buffalo, NY Canton, OH Chagrin Falls, OH Chardon, OH Chicago, IL Cincinnati, OH Cleveland, OH Columbus, OH Columbiana County, OH […]
Fortunately for many call sponsors, the new robo call dialing rules issued by the Federal Communications Commission contain exemptions for automated calls subject to HIPAA, from not-for-profit organizations, and other informational messages. Call sponsors should still familiarize themselves with the new federal rules as well as with state rules, since where state rules are more […]
Stauffer Technologies, your voip experts, has completed the Switchvox dSSE partner certification, allowing for Titanium and Platinum support. Achieving this milestone shows our dedication to excellence as well as in depth knowledge of the product, said company president, Kendall Stauffer. It also allows us access directly to higher level support engineers at Switchvox in the […]
Our Advants product line began in 1992 as an acronym for Automated Data, Voice and Network (meaning web) telephony systems. All of our IVRs are capable of being true multi channel customer service tool housing both your interactive web site, and speech applications. Advants 10(tm) is our latest automated attendant, voicemail , and telephone-CRM integration […]
Advants(tm) Multimodal System can Call, Email, fax, or text reminders, Confirmation, cancellations, Lab Tests! Often more than 1/5 of appointments that are not reminded are no shows! Typical reminded and confirmed appointment no shows are less than 4%! Save $$$, Staff time, Reduce missed appointments – Increase patient satisfaction by not needing to overbook –Free your busy staff […]
Stauffer Technologies president Kendall Stauffer was invited to participate in a panel of Switchvox development experts at Astricon The panel was moderated by Dave Michels, noted UC expert and well known UC blogger . Each panelist had switchvox integration expertise and explained both business problems solved and several of the companies Switchvox integration solutions as […]
The amazing Advants model 52 Interactive Voice Recognition system is the smallest production system to date. This system can help small offices stay competitive and avoid costly monthly hosting charges by offering high quality Automated customer service in the security of their own offices, allowing them to have premise based IVR and voice Worlds Smallest […]
Stauffer Technologies has been prominently featured an a recent press release by Digium, creators of Asterisk, and Switchvox. This article talks about the listing of our Microsoft CRM Integration with their products! This has been picked up by many feeds, including TMCnet. Stauffer Digium Press Release
I came across this post by David Hirsch from Network Voice and DATA in NY who really said it better than I can myself. Below are 8 facetious reason why you would want a hosted phone system form someone who works with them, “I can give you some true reasons why you need hosted VOIP (Phone […]
Stauffer Technologies released Version 1.2 of its Microsoft Dynamics CRM integration add on for Switchvox. This version includes easy user setup and the ability to select screen pop ups from leads, accounts, contacts, or all. The package allows you to work with Microsoft Dynamics CRM directly on Switchboard, also has click to call, and allows for […]
I’ve been working with Speech Server and later Microsoft’s OCS/Lync Server 2010 platforms since late 2003. During that time I have developed a reputation of being the guru of speech. I don’t know if that is deserved or not but it has caused a lot of questions to come my way from other developers. What […]
Stauffer Technologies added the Switchvox SMB line from Digium its inventory of outstanding Software based PBX systems. This allows us to have a long proven enterprise offering that maintains our vision of open standards based total office integration at cutting edge prices. STI has a very capable staff including certified Switchvox sales, certified technical staff, […]
Stauffer Technologies, Inc became a 3CX Ip based PBX preferred certified partner on Dec 4, 2010 with its company president jumping in and passing the 3CX certification process. Stauffer said “This test was more difficult than I expected, but I think I did really well on it. 18 plus years experience with computer telephony helped.” […]
Stauffer Technologies, Inc has been selected as a preferred certified partner and re seller for the 3CX line of Windows based IP phone systems. This software based phone system has a huge feature describe the image offering, integrates well with most IP telephone equipment and software, and allows us to offer a complete Windows unified […]
When checking out at local stores i often use the self checkout. Normally there isn’t any line, isn’t really hard to do, and I can just pay for my items and go! ! We all think of the web as a customer self service medium, but why not voice? Our product line began in 1992 […]
Sometimes the best approach an excellent but simple one!! Okay, so i know this is called tech corner, and I usually write about exciting stuff like interactive voice response systems, but everybody has to have a hobby, right? Well mine is boating, which is really fun until fall when you have to winterize and […]
